West Hyde Park 5-C

House Rules

• Quick Snap Shot: Beautiful MB Condo at Kingston Plantation


• Check-In: BETWEEN 3:00PM AND 5:00PM *Delays may occur based on departure volume* depending on the season or special occasion, but an earlier check-in is possible as long as the property has been properly cleaned, inspected, and deemed ready for occupancy. If you do plan to arrive before 3:00 PM - 5:00 PM, please contact us and we will be more than happy to check the status of your accommodations. There are occasions when we may have to delay the check-in time for maintenance or special cleaning. If your vacation rental is ready, we will help you get a head start on your beach holiday. Check in for all properties are at our office located at 4101 Mayfair St, Myrtle Beach, SC. Checkout: CHECKOUT TIME IS 10:00 AM. Our housekeeping staff is on a very tight schedule to get the unit ready for the next vacationer. Please take this into consideration if you plan to golf or enjoy any other activities on your departure date. You must remove all belongings and vacate the property by 10:00 AM. Return all keys and pool bracelets/tags to the check in office after vacating the property. Security deposits: There is no security deposit required if the guest provides a valid credit card (Visa, MasterCard, Discover or American Express) at check-in to be kept on file for damages. A $300 cash security deposit is required if a credit card is not on file. *IMPORTANT: If you note any damages or concerns upon your arrival CONTACT US immediately to inform us and this will avoid liability charges* Security deposits will be refunded within 30 days after your departure. FOR RENTERS UNDER THE AGE OF 23, AN ADDIITIONAL SECURITY DEPOSIT IN THE AMOUNT OF $100 PER OCCUPANT MAY BE CHARGED. Guest authorizes property management company to apply charges to guest’s credit card on file or deduct from cash security deposit for any damages incurred during the stay. Security Deposit Protection Plan: *This protection plan must be purchased with the reservation in order to have this coverage. Property management company will cover unintentional damages to the rental unit interior that occur during your stay, provided you inform management prior to check-out. (*if you do not contact management prior to your departure this protection plan will be voided*) Any damages that exceed $1000.00 will be charged to the credit card you have placed on file. If, during your stay at one of our Rental Properties, a renter causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, property management company will pay for the cost of repair or replacement of such property up to a maximum of $1000.00. Pets: PETS are NOT permitted. Furnishings and Equipment: DO NOT MOVE OR REARRANGE the furnishings. Also, with owners updating and refreshing their properties throughout the year furnishings are subject to change without notice. Any locked closets are reserved for the storage of the owner's private property and are not to be entered or damaged. If you notice any broken equipment, please report it to us as soon as possible so that we can make repairs in a timely manner. Rate adjustments will not be made for the failure of any appliances or equipment to be in working condition for a reasonable amount of time. This also applies if pools, elevators, or other common features should close for reasons such as cleaning or maintenance during your time with us. We do not guarantee internet in the room. Departure Cleaning: Departure cleaning is provided. However, we require the following to be completed prior to your departure; • The home should be left in a neat and orderly fashion, with furnishing as they were found. • All trash bagged and taken to designated containers/dumpsters • Remove all food items from refrigerators and cabinets • Wash all soiled dishes. It is NOT necessary to strip the beds or wash the linens before you leave. Bed & Bath Linens: Linens and towels are included in our rentals. All beds are made for your arrival. DAILY HOUSEKEEPING IS NOT INCLUDED. Sleeper sofa sheets are available upon request at the time of check in. Lost and Found: The property management company is in no way responsible for personal belongings left behind in the property. A $25 service fee and shipping costs will be billed to your credit card if you request us to package and return items you leave in the property. Smoking: ALL units are NON-SMOKING. You are permitted to smoke outside; but there will be NO EXCEPTIONS for in room smoking; failure to comply will result in a $300.00 smoking fee to assist in cleaning and ozoning the property. MAINTENANCE & REPAIRS Just like your own home, our homes can experience unanticipated breakdowns. All efforts will be made to ensure that all equipment and appliances are in working order and that any problems are resolved as quickly as possible.